Contact Us
Who this page is for
This contact page is for players who have a question about a casino review on this site, or who want to flag an error in the information we publish. It is not a route to the casino's own customer support, and it is not a complaints channel for a gambling operator. If you need help with your account, a deposit or a withdrawal, contact the casino directly through its own help desk.
What to put in your message
The more context you give, the more useful the reply will be. Name the casino you are asking about, and if the question relates to a specific page, say which one. Include the date of any offer, bonus or promotion you are referring to, and state what you saw versus what the page said. For a factual correction, quote the line you believe is wrong and, if you can, point to the source that supports your version.
If your question is about a specific player situation, describe it without including account numbers, passwords or other sensitive details. We do not need your full name or your date of birth to answer a general question about terms, wagering or payouts.
What happens to your information
Everything you type into the form is read by the editorial team, not by an automated system. We use the details you provide only to respond to your message and to investigate the point you raise. We do not add your address to a mailing list, and we do not pass your message on to any casino, affiliate network or marketing partner.
Messages are kept for as long as necessary to deal with the enquiry and to follow up if you reply again. After that, the correspondence is deleted. We do not sell or rent the information submitted through this form to anyone.
How feedback on the site is used
Comments about the website itself — a page that will not load, a broken link, a review that reads as out of date — are treated as editorial input. We read every one, and corrections that check out are applied to the relevant page. Where a claim in a review is challenged, we re-check the source and amend the text if the evidence supports the change.
If your feedback is about a specific review, we will tell you what we found and whether the page has been updated. If we disagree with your reading, we will say so and explain why the original wording stays. We do not change reviews to suit a casino's marketing team, and we do not remove a review because an operator asks us to.
Anonymous messages are accepted, but if you want a reply, leave a way for us to reach you. We answer every message that includes a valid return contact, though response time varies with the volume of enquiries.